Payment for private counselling is not covered under Alberta Health Care. However, most benefit plans provide partial to full coverage for Psychological Services. Our administrative staff will provide you with a receipt that contains all the necessary information for your insurance company.
Kells private client fees are based on the recommended fee schedule endorsed by the Psychologists’ Association of Alberta.
Rates listed are subject to change. Our administrative staff will confirm the fees schedule when you contact us.
Individual Counselling: $200 per hour
Couples/Family Counselling: $200 per hour
NOTE: EMDR and Couples Counselling are recommended to be 1.5 hours in length.
General Assessments (Educational, Developmental, Vocational, etc): $200 per hour
Custody Access, Legal, and Forensic Assessments: $300 per hour
48 Hour Notice / Missed Appointment Policy
Kells maintains a 48-hour cancellation and missed appointment policy that is reviewed upon intake and signed in your initial session.
Cancellation with more than 48 Hours Notice
Cancellations with more than 48 hours are perfectly acceptable and we are happy to assist you in finding a time and date that work better for you.
Cancellation with less than 48 Hours Notice
Clients are responsible for a fee of $100 for late cancellations, barring an emergency or severe weather.
Missed Counselling Appointments
Clients are responsible to pay the total cost of the session if they cancel with less than an hour notice or do not show up for their appointment.
Missed Assessment Appointments
Clients are responsible to pay the total cost of the first hour or 50% of the total session charge, whichever is greater. This is due to assessment appointments ranging from 1 to 6 hours.
Community Assistance Program
Discounted services may be available through organizations partnered with Kells. We work with churches, community groups, health professionals, and employers to build unique rate packages and individualized programs to meet the specific needs of their clientele. Contact Kells office for more information.
Kells accepts Cash, Debit, Master Card, and Visa. Payment must be received in full at the time of each appointment.
Clients with private insurance benefits may have coverage for psychological services. Kells can direct bill to many insurance companies, however some require that you submit a receipt for reimbursement. Receipts will be issued at the time of each appointment and payment.
Third Party Billing
In some cases, fees may be covered through a third party and billed directly to third party payors. In the past, we have worked with lawyers, Section B, churches, and employers for payment. Prior to appointments being booked under this arrangement, Kells accounting department will contact the third-party payor to confirm billing procedures.